Terms and conditions
- Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of Spinch Casino (the "Service" or "Platform"), a casino website operated by Bets Entertainment N.V. (the "Operator").
- Acceptance of Terms: By accessing, using, or creating an account on Spinch Casino, you agree to be bound by these Terms.
- Age and Legal Restrictions: You must be at least 19 years old and not prohibited from participating in gaming activities under the laws of your jurisdiction.
Account Registration
- Eligibility: Only individuals who are eligible to register an account on Spinch Casino may do so.
- KYC and Verification Requirements: We require Know Your Customer (KYC) and verification procedures to ensure the authenticity and security of our players' accounts.
- Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials.
Deposits and Withdrawals
- Accepted Payment Methods: Spinch Casino accepts various payment methods, including Visa/Mastercard, Interac e-Transfer, Skrill/Neteller, Paysafecard/Neosurf, and cryptocurrencies like Bitcoin, Ethereum, and USDT.
- Minimum and Maximum Limits: Minimum deposit limits range from 20 CAD to 5,000 CAD, while maximum withdrawal limits are up to 50,000 CAD per month.
- Processing Times and Fees: Processing times vary depending on the payment method used, with fees applying only to bank transfers (10 CAD).
- Anti-Money Laundering Policy: We comply with anti-money laundering regulations to prevent illegal activities.
Bonuses and Promotions
- How Bonuses Are Credited: Welcome bonuses are credited automatically upon your first three deposits.
- Wagering Requirements: Wager 40 times the bonus amount for cash bonuses, and 30 times for free spins.
- Expiry and Abuse Clauses: Bonuses expire after seven days if not used within this timeframe.
Gameplay and Fairness
- RNG Usage: Our games use Random Number Generators (RNGs) to ensure fairness and randomness.
- Game Malfunctions: If a game malfunctions, we will investigate and resolve the issue promptly.
- Limits on Play and Responsible Gaming Tools: You can set deposit, wager, and session limits through our responsible gaming tools.
Responsible Gambling
- Self-Exclusion Options: You can self-exclude from Spinch Casino for a minimum of six months or permanently.
- Deposit, Wager, and Session Limits: Set your own limits to control your gaming activities.
- Help and Support Links: Contact us through our support channels if you need assistance with responsible gaming.
Prohibited Activities
- Bonus Abuse: Do not engage in bonus abuse, such as exploiting offers or creating accounts for bonuses only.
- Fraud, Collusion, or Manipulation: Engaging in these activities will result in account suspension and potential prosecution.
- Use of Bots or Automated Systems: Using automated systems to play on Spinch Casino is strictly prohibited.
Account Suspension and Closure
- Voluntary Account Closure: You can close your account at any time by contacting our support team.
- Breach of Terms: If you breach these Terms, we reserve the right to suspend or close your account.
- Inactivity and Dormant Accounts: We may close inactive accounts after a reasonable period.
Privacy and Data Protection
- Information Collected: We collect personal data for registration purposes, payment processing, and marketing communications.
- Use and Storage of Personal Data: We store your data securely and use it in accordance with our privacy policy.
- GDPR Compliance: We comply with the General Data Protection Regulation (GDPR) to protect your personal data.
Limitation of Liability
- Losses: You understand that gaming involves risk, and we are not responsible for losses incurred by you.
- System Errors: If a system error occurs, we will investigate and resolve the issue promptly.
- Third-Party Links: We may link to third-party websites; however, we are not responsible for their content or policies.
Amendments and Updates
- Right to Modify the Terms: We reserve the right to modify these Terms at any time without prior notice.
- Notification of Changes: We will notify you of changes through our website or by email.
By using Spinch Casino, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.